AI front desk
Rent due dates, receipts, lease terms, repair status. Rentesy drafts a reply from the same record your team uses. Anything unusual goes to a person with the conversation and context attached.
Rent due dates. Receipts. When the plumber is coming. Whether a pet is allowed. The answer is already sitting in the lease or the ledger, but someone still has to find it, type it and send it. The front desk becomes a search engine with a queue.
Good tenant management starts with one front door. WhatsApp, SMS, email and portal messages land in the same inbox. The agent sees the tenant, the unit and the conversation before it drafts anything, so the reply starts with context instead of a guess.
Before writing, Rentesy checks the lease, the rent ledger and any open repair request. The draft reflects what is true for that tenant and that flat, not a generic script.
Write the answers once — late-fee grace, pet rules, notice periods, who fixes what — and the agent uses them. Your team stops rewriting the same paragraph every week.
If a message is sensitive, outside policy or needs a judgement call, it goes to your team with the conversation, the tenant record and the reason it was flagged. Nobody starts by asking what happened.
Bring WhatsApp, SMS, email and portal messages into one queue.
Write the answers your team repeats: fees, pets, notice, repairs.
The agent drafts; your team approves, edits or escalates.
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No. It drafts replies for your team to review, edit and send. You decide how much review each message needs.
WhatsApp, SMS, email and the tenant portal share one inbox, so a tenant can write on any of them and the thread stays together.
It goes to your team with the conversation, the tenant record and the reason attached. The reply starts with context instead of a search.
Yes. House rules live in one place. Change a fee, a notice period or a pet rule and the next draft follows the new version.
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