• For landlords
  • Pricing
  • Blog
  • About
Sign in
  1. Home
  2. /
  3. Tenant management

Tenant management

Tenant management software for Indian landlords

Keep every tenant's details, documents, requests and conversations in one place. Your team stops asking where the ID copy is and starts resolving the request in front of them.

  • Digital onboarding and KYC
  • Tenant portal for payments and requests
  • Requests, vendors and communication history
See pricing

On this page

  • Onboarding and KYC in one record
  • A tenant portal that answers the routine questions
  • Maintenance requests from photo to fix
  • Every conversation tied to the right unit
  • Move-outs, deposits and the paper trail

The tenant record is spread across WhatsApp, paper and three spreadsheets

A tenant's ID scan sits in one chat, the signed agreement in an email, the maintenance request in a group and the deposit in a notebook. Nothing is lost until you need it. Then every question takes ten minutes of searching.

What Rentesy handles, in detail

Onboarding and KYC in one record

Capture the tenant's contact details, identity documents and emergency contacts during onboarding. Rental applications and screening sit alongside the same record, so the person who applied is the person who moved in.

  • Rental applications and tenant screening
  • Digital KYC documents stored with the profile
  • Contact and emergency details in one place

Tenant profile · Priya Nair

KYC verified

All required documents received

  • Identity document

    Uploaded at onboarding

    Verified

    Complete

  • Rental application

    Blue Heavens · A-302

    Screened

    Approved

  • Emergency contact

    Family · Bengaluru

    Saved

    Complete

  • Police verification

    Society requirement

    Pending

    Follow up

A tenant portal that answers the routine questions

Tenants can pay rent, download receipts, read notices and raise a request from their own portal. The routine questions stop arriving as phone calls, and the answers stay attached to the unit.

  • Payments and receipts in the portal
  • Notices and announcements by property
  • One place to raise and track a request

Tenant portal · this week

86% of tenants active

Tenants using the portal monthly

  • Rent receipt downloaded

    B-110 · HRA claim

    Self-serve

    Done

  • Leaking bathroom tap

    A-302 · with 2 photos

    Plumber

    Assigned

  • Water tank cleaning

    Notice to Tower C

    24 tenants

    Delivered

  • Parking slot request

    C-204

    Pending

    Review

Maintenance requests from photo to fix

A tenant raises a request with photos from their phone. Your team assigns a vendor, records the quote and tracks the work to completion, so the history lives with the unit instead of in someone's memory.

  • Requests with photos and video from the tenant app
  • Vendor assignment and quote approval
  • Work-order status visible to the tenant

Work orders

9 open requests

81% resolved within 48 hours

  • Leaking kitchen tap

    Blue Heavens · A-302

    Ravi Plumbing

    In progress

  • AC not cooling

    Ocean Breeze · 1104

    CoolCare

    Scheduled

  • Lift annual service

    Global Apartments

    Otis

    Completed

  • Power backup failure

    Hilltop Retreat

    Unassigned

    Urgent

Every conversation tied to the right unit

Send an announcement to a building or reply to one tenant. WhatsApp, SMS and email sit in one inbox with the full history, so the next person on your team can pick up the thread without asking what was said.

  • Bulk announcements by property or building
  • WhatsApp, SMS and email in one inbox
  • Conversation history attached to the tenant

Inbox

3 unread

96% of messages answered same day

  • Water supply notice

    Sent to 48 tenants

    Announcement

    Delivered

  • Priya Nair

    “Can I pay rent on the 7th?”

    2 min ago

    Unread

  • Arjun Mehta

    Parking slot request

    Mon

    Resolved

  • Owner · Mr. Kapoor

    September statement

    Yesterday

    Viewed

Move-outs, deposits and the paper trail

Record the move-out inspection, itemise any deductions and close the deposit against the unit's ledger. The tenant sees the same record, which makes the final conversation shorter and more factual.

  • Move-out checklists and inspection notes
  • Deposits recorded separately from rent
  • Itemised refunds against the ledger

Move-out · B-12

Refund ready

Deposit reconciled against dues

  • Security deposit

    Received Mar 2025

    ₹54,000

    Held

  • Unpaid dues

    October rent

    −₹18,000

    Adjusted

  • Repairs

    2 items · photos attached

    −₹4,500

    Itemised

  • Refund

    Bank transfer

    ₹31,500

    Processed

Get started in three steps

  1. Step 1

    Add the tenant

    Record contact details, identity documents and the unit they are moving into.

  2. Step 2

    Share the portal

    The tenant gets access to pay, raise requests and download receipts.

  3. Step 3

    Keep the record current

    Requests, conversations and move-out notes stay on the same profile.

Keep going

Related tools, pricing and guides for running the rest of the portfolio.

  • Rent collectionConnect the tenant record to the rent they pay.
  • Lease managementKeep the agreement, dates and renewals with the tenant.
  • AccountingSee deposits, dues and owner statements in one ledger.
  • PricingSee which plan covers the units you manage.
  • Rental property management guideA practical walkthrough of running a rental in India.
  • Rent agreement generatorCreate a free Leave and Licence draft for any Indian state.

Questions, answered

Can't find what you need? Talk to our team

  • Yes. Identity and onboarding documents are stored against the tenant profile with role-based access for your team, so the right people can see them without hunting through WhatsApp.

  • No. Tenants use the portal in a browser on their phone or computer. The same account lets them pay rent, download receipts and raise maintenance requests.

  • Yes. Record the move-out inspection, itemise deductions and reconcile the deposit against the tenant's ledger. The deposit stays separate from rent throughout the tenancy.

See Rentesy in action

Get a personalised 30-minute walkthrough for your portfolio. No commitment, no credit card.

Prefer email? Contact our team

The all-in-one platform for effortless property rental management.

Product

  • Rent collection
  • Tenant management
  • Lease management
  • Accounting
  • Pricing

Portfolios

  • Residential
  • Commercial
  • Co-living & PG
  • Independent homes

Company

  • About
  • For independent landlords
  • Contact
  • Career

Resources

  • Blog
  • Rental property management guide
  • Rent agreement generator
  • Rent receipt generator
  • Sitemap
  • Security
  • Sign in

© 2026 Rentesy Softwares Pvt. Ltd. All rights reserved.

PrivacyTermsCookies