Privacy Policy

Table of Contents

• Introduction – Our Approach to Privacy
• What Personal Data do we process?
• What are the purposes of processing?
• What is our legal basis for processing?
• With whom do we share your Personal Data?
• International transfers of Personal Data
• How long do we retain your Personal Data?
• How do we secure Personal Data?
• What are your rights with respect to your Personal Data?
• Personal Data associated with minors
• Updates to this Privacy Policy
• Contact information

1. Introduction – Our Approach to Privacy

Rentesy Softwares Pvt Ltd ("Rentesy", "Company" "us" or "we") is committed to protecting your privacy and following the laws requiring it to do so. Rentesy operates the following: a website located at Rentesy.com ("Website") and a cloud-based platform or application ("Cloud App") and additional products and services which may vary from time to time (the Website, Cloud App and other services and products shall be referred to collectively as "Offerings"). This Privacy Policy details topics such as, how we maintain, collect, use and disclose information that can identify or lead to the identification of an individual (“Personal Data”) and users of the Offerings (collectively “Visitors”).

Please note that we may also collect information that cannot be associated with a specific individual. However, if such information is combined with Personal Data, we will treat the combined information as Personal Data.

When you visit, access or use any of the Offerings, whether or not you choose to enter into or register for a free or paid subscription plan, your Personal Data will be processed in accordance with this Privacy Policy.

2. What Personal Data do we process?

Rentesy collects Personal Data about You when, amongst other methods, you contact us, visit any of our websites, register with Rentesy, express interest in obtaining information about Rentesy, its products or services, when you participate in activities on any of Rentesy’s websites, use any of Rentesy’s services or products, and/or use any of the services or products provided by Rentesy’s partners, third party providers, integrated providers, and affiliates.

DATA COLLECTED

The Information Rentesy collects from Visitors varies depending on a variety of factors, including the products and features you use, the context under which you interact with Rentesy and/or Rentesy’s Offerings.

The following is a non-exhaustive list of Information we collect or may collect from you:

Website Visitors:

• Name (first, middle, last)
• Email
• Login (username) and Password
• Job title and function (i.e. role)
• Portfolio type
• Timeline
• Browser language
• Geographical location
• IP address
• Contact preferences
• Phone number
• Mailing and billing address
• UTM (Urchin Tracking Model) parameters
• Region
• Tracking Distinct ID
• Referrer
• Landing page
• Campaign ID, Keyword ID, Adgroup ID
• Google Click ID, Facebook Click ID, Microsoft Click ID
• First Website Visit At

In addition, for Rentesy Leads:

• Payment data (last 4 digits, card type)
• Social media and email provider logins/profiles
• Phone number, Email address, Fax number
• Gender
• Photo(s)
• Company information, logo, tax ID
• Portfolio type

In addition for Rentesy Subscribers, Customers, and other Users:

• Date of birth
• Social security number/government ID
• Rental Application information/files
• Images of driver's license, passport, ID card
• Activity data on Rentesy Offerings

Rentesy may also collect information, including Personal Data, from third party sources (public databases, affiliates, data providers) and via technical means like:

• MAC address, device type, screen resolution, OS, browser version
• Cookies (temporary/permanent files for tracking preferences, usage)
• Web Beacons/Clear GIFs/Pixel tags
• IP Address

3. What are the purposes of processing?

We may use and share Personal Data we collect for the following purposes:

• To process your order and manage your account.
• To provide you with materials (marketing, administrative, etc.) and information about Offerings, events, and policy changes.
• To contact you via call, text, email, etc. (You consent by providing your number; reply STOP to opt-out of texts. Consent not required for purchase).
• To fulfill your requests.
• To allow you to provide materials to your users (tenants, owners, etc.).
• To allow you to add contacts for referral programs (you confirm authorization).
• To manage your participation in Events (which may have additional rules).
• To personalize your experience on Rentesy Offerings.
• To enable third-party service providers (payment processing, email/text, insurance, background checks, hosting, marketing, e-signatures, listing syndication, financing, etc.).
• To suggest relevant products, services, and offers.
• For security, policy enforcement, legal/regulatory compliance, and agreement enforcement.
• To respond to your inquiries.
• To aid navigation, display information effectively, and personalize experience.
• For commercial/business purposes (statistical analysis, R&D).
• To diagnose technical issues.
• For tracking online activity, marketing effectiveness, etc.

4. The legal basis for processing - GDPR

The General Data Protection Regulation (GDPR) strengthens the protection of personal data for EU individuals. Rentesy is committed to supporting GDPR requirements as both a data controller and data processor.

This policy outlines how personal data is collected, secured, and how data subjects can contact Rentesy regarding their information. Rentesy employs industry-leading security measures. For general GDPR information, visit the Information Commissioner’s Office website.

5. With whom do we share your Personal Data?

We do not rent or sell Personal Data. If our practices change, we will provide advance notice and opt-in/out options as required by law.

We may share Personal Data when authorized by you (e.g., using 3rd Party Provider Services) or with:

• Trusted vendors and service providers (processors/service providers) for services like fraud detection, storage, analytics, advertising, payment processing, etc. They are only authorized to use data as necessary for these services.
• Analytics and search engine providers for website improvement.
• Credit reference agencies (if required for a contract).
• Payment processors.
• In the event of a corporate transaction (merger, sale, etc.), the acquiring entity will assume the obligations of this policy.
• To comply with law, enforce policies, investigate illegal activities, protect rights/safety, collaborate with law enforcement, or enforce legal rights.
• With consent, for testimonials and endorsements.
• Via cookies and tracking technologies (see Cookie Policy), which may be considered "sharing" under some laws.

Use of Local Storage and Session Storage

We use local and session storage to enhance user experience (e.g., remembering preferences). Local storage persists after closing the browser; session storage is temporary. We don't store sensitive data this way without consent. You can manage this storage via browser settings, but disabling it may affect functionality.

*** All voluntary sharing of Personal Data is done per applicable contracts.

Categories of Personal Data Collected/Disclosed (Last 12 Months)

6. International transfers of Personal Data

As Rentesy operates globally, data may be transferred outside your jurisdiction (including outside the UK/EU). We ensure such transfers use appropriate safeguards (e.g., Data Processing Agreements) to protect your data according to GDPR/UK GDPR standards.

7. How long do we retain your Personal Data?

We retain Personal Data only as long as necessary to provide Offerings, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods consider data sensitivity, potential harm from unauthorized use, processing purpose, and legal requirements.

We may rectify or remove incomplete/inaccurate data at our discretion.

8. How do we secure Personal Data?

We take data security seriously, using appropriate measures like intrusion detection, encryption (in transit and at rest), and vulnerability patching to protect against unauthorized access, loss, or alteration.

While we encrypt data sent via our website, transmission is at your own risk. Once received, we use strict procedures. Keep your password confidential.

9. What are your rights with respect to your Personal Data?

Depending on your jurisdiction, you may have rights regarding your Personal Data:

• Request access (data subject access request).
• Request correction of inaccurate data.
• Request erasure (deletion).
• Object to processing (in certain circumstances).
• Request restriction of processing.
• Request data transfer (portability).
• Withdraw consent (where applicable).
• Object to automated decision-making/profiling with significant effects.

Do Not Sell or Share My Personal Information

Under laws like CCPA, some data sharing (e.g., for cross-context behavioral advertising) might be a "sale" or "sharing". Rentesy may share limited info with partners for performance, UX, and marketing. California residents can opt-out via our contact page or email hello@rentesy.com. Opting out won't affect service provision or legally required data retention.

Exercising Rights: Contact us using the details below. We may need to verify your identity. These rights are not absolute.

Appeal Process: If you disagree with our response to your request, you can appeal by contacting us.

EEA/UK Residents: You have the right to lodge a complaint with your local data protection authority.

10. Personal Data associated with minors

Our Offerings are not intended for minors under 16 (or the Age of Consent in your jurisdiction). We do not knowingly collect data from children. If we become aware, we will remove the information. We may request proof of age.

11. Updates to this Privacy Policy

We may revise this policy; the most current version will be on our Website. Please review regularly.

12. Contact information

If you have questions, wish to exercise rights, or have complaints, please contact us. State your request clearly.

You can opt-out of text messages (reply STOP), marketing emails, and sharing of your data with affiliates/partners. We will make reasonable efforts to comply, but cannot remove data already shared. Administrative messages may still be sent.